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Guest Services

Guest Services: We have the best fans in the country

Hours of Operation

The Columbus Civic Center Administrative Office is open from 8:00 a.m. through 5:00 p.m. Monday through Friday. Visit our Box Office web page for the Box Office hours.

Fan Courtesy

Improper conduct (including profane or abusive language and throwing objects) may result in ejection from the building. We reserve the right to refuse entry into the facility to anyone.

Special Needs

The Columbus Civic Center is proud to offer full access to our patrons with special needs. In addition to offering up to 77 handicap seats for all of our events, the Columbus Civic Center also offers special needs restrooms and elevators.

If you require further accommodations, please feel free to contact our administrative offices prior to your visit at (706) 653-4482.


The patron elevator is located near the Sports Hall of Fame, next to the concession stand in the northwest corner of the arena level.

First Aid Location

The first aid station is located inside the arena in the southeast corner behind Section 112.

Automated External Defibrillator (AED)

The Columbus Civic Center has an AED located in the Administration Office conference room, located on east side of the main floor.

Automated Teller Machines (ATM)

The Columbus Civic Center provides patrons with access to three (3) ATMs located in the Lobby, Southwest Concourse and Southeast Concourse.

Smoking Area

Smoking is strictly prohibited inside the Columbus Civic Center. A designated smoking section is available outside the south entrance doors on the second level concourse.

Lost and Found

All found items are turned into the Security Office. For all inquiries, please contact Wayne Barnes (706) 225-4853.

Camera Policy

Restrictions on the use of still cameras vary by event. The event promoter or artist dictates whether still cameras are allowed. Please call in advance to get additional camera-policy information prior to a specific show at (706) 653-4482. Video and recording equipment of any kind are strictly prohibited.

Prohibited Items

The following items are prohibited from being brought into the Columbus Civic Center:

  • Weapons of any kind
  • Fireworks
  • Illegal drugs
  • Outside food and beverage of any kind
  • Bottles, cans and/or coolers
  • Audio or recording equipment of any kind
  • Laser Pointers, aerosol cans and noise makers
  • Back packs or any other oversized bags
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